Cleaning to live better ”is a phrase that defines the mission of Key Química, a 100% Mexican company focused on producing and distributing personalized and comprehensive cleaning, maintenance and disinfection solutions.
Founded in Monterrey, Nuevo León, in 1969, Key Química is part of Empresas Gibraltar, a consortium that belongs to the chemical industry and industrial services, and has a network of 72 distribution centers in Mexico and a franchise in Colombia.
Market demand in an environment like the current one, led the company to operate 24/7 and to be much more efficient in managing the supply chain. Likewise, it was aware that in the new digital environment, it needed to increase the productivity and agility of its operation to sell more and be more competitive.
Critical to the success of their operation was the quality of communications and the ability to collaborate between different areas. However, the analog technology they had was out of date and did not allow them to face the new challenges.
That is why José Luis Pedraza, IT and Communications Manager at Key, looked for a new, flexible and scalable consumption model that would allow them to obtain a much faster return on investment (ROI). Thus, an analysis of the economic impact of two renovation alternatives was carried out, and it revealed the clear benefits of hiring the cloud service, which would give them the advantage of aspiring to cutting-edge technology at all times and would allow them to reduce the Total Cost of Ownership and accelerating ROI, where Cisco business partner Evox played a leading role as the solution provider.
The downfall of Key’s analog telephony service was the trigger for Evox to anticipate proofs of concept for CollaborationOne, a cloud solution that includes collaboration applications and services hosted in a managed data center, which made clear the need to upgrade. network infrastructure, increase the bandwidth of the links and improve service performance.
The implementation took about a year and a half. In the end, the Wireless LAN network was completely renewed, with Cisco switches and access points . Evox then started the first phase of the plant-wide managed telephony project. In the second stage, the integrator deployed the equipment to meet the goal of serving 180 users in the main building, enabling them with an IP phone and with all CollaborationOne services.
Thanks to the Cisco technology collaboration solution, managed by Evox, Key increased the productivity of its collaborators and has a much more agile and effective communications platform, which integrates voice, video, messaging and presence services, available for various devices .
By moving their communications infrastructure to the cloud under an OpEx consumption model, the end user has gained autonomy by increasing their mobility, either through permanent projects or temporary relocations. In addition, there is less dependence on the IT area and a better experience for employees.
Thus, Key has state-of-the-art technology in communications, under a robust platform that evolves, and will not be obsolete or limited. You only pay monthly rent for it, which allows you to reduce TCO by 20%, communication system failures 30% and IT time invested in supporting telephony by 60%, and many more benefits.
