At Evox we are very excited because a few weeks ago we were certified under the ISO 20000 standard that certifies the quality of IT services and why is this important?
IT systems increasingly play more crucial roles within companies, almost all information is already in electronic media such as servers or the cloud. This, of course, has led to the vast majority of companies having already adopted solutions based on IT systems to improve their processes and reduce their costs.
Now ISO / IEC 20000-1: 2011 certified , Evox is certified as a company that “establishes an effective implementation and structured approach to developing reliable information technology services when it comes to IT service management.”
The certification in general shows that the services we offer comply with the best practices.
For us this is very important and although our clients have confirmed it over our 15 years, today we can celebrate that before an international institution, Evox has the best practices within its services.
What benefits does this include for our clients?
First , our processes and way of managing services are endorsed by an internationally recognized body and therefore, now all our clients can be confident that they are receiving the best service.
Second , customer service and compliance , our certified processes now guarantee the highest quality customer service and care, always complying with the established processes and times.
And third , continuous improvement , with us you will always have the best ally to implement the best technology, implement the best processes and reduce as many costs as possible. Our processes help you to guarantee the efficient transition of new services and to modify the current ones, so that you can always be at the forefront.
At Evox we do not stop working for our clients, always seeking to offer the best service and the best solutions for their businesses, Thank you very much for these 15 years!
